Click on the boxes below to find out some useful tips.
If you're unsure a caller is geniune you can always end the call and then call the company back yourself, using a phone number from their official website or letters sent to you using a different phone.
Never give control of your computer remotely to a third party over the phone.
Don’t click on links in emails, posts, tweets or texts – and don’t open attachments – if the source isn’t 100% known and trustworthy, or it seems strange that you’d be receiving them.
If someone you’ve never met in person asks you for money, that should be a red flag. Tell them you’re not interested and stop all contact.
- Check out Which? Elderly Care and Royal Berkshire Fire and Rescue Service for some practical and empowering advice.