Things you do if things go wrong:
| 1 | Complain to the organisation you bought the service from. | |
| 2 | If your complaint is investigated but you are not happy with the outcome you may want to contact: Citizen's Advice or Trading Standards Service. | |
| 3 | If you are concerned about your or another person's safety and wellbeing contact Social Care directly at 01344 351500. |