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Help

If the information below doesn't answer your queries, please do not hesitate to contact us via the website.

Want to add your organisation, service or activity onto Bracknell Forest Help Yourself?

If you're looking to add your organisation, service or activity onto Bracknell Forest Help Yourself it's very simple to do. There's no need to contact us, all you need to do is register and follow the steps in the guide on how to add a entry on the site.

For a PDF guide please find the document on this page.

For video guides please go to: http://health.bracknell-forest.gov.uk/online-services/help-yourself/ 

Can't find what you're looking for?

If you're looking specifically for Children or Family related information, advice and activities you may be able to find some activities on Family Information Service

If you still can't find what you're looking for, feel free to contact us to let us know what types of information, services and activities there is demand for.

Keyword Searching

The search bar lets you search using any combination of category, keywords and location.

  • Category - use this if you know the type of results you want to find

  • by Keywords - type one or more words to describe what you are looking for (e.g. housing)

  • by Location - use this to find results which serve your location.  Try a placename such as Crowthorne, or postcode (RG12 1DJ or RG12) etc.

Typing in a word or a few words into the Keywords box brings you back all entries that contain at least one of the words you have entered.  You can also use special characters to limit your results more closely.

The plus sign (+) before a word means that each of the results must contain that word, so the example search below brings back only records results containing both of the words housing and advice, for example:

+housing +advice

Using double quotes (") around your search words brings back only results that contain those words as an exact phrase, for example:

"badminton club"

Using search filters

Once you have your search results, you may be able to improve them still further by selecting one or more of the search filters which are displayed in lists to the right of your results. These filters allow you to limit results by subject area (such as 'Money Matters'), and by user group (such as 'Carers') and so on. The more use you make of the filters, the more focussed your results will be.

Sorting your search results

You can change the sort order of your search results using the options that are shown in the section just above your results. Depending on the type of search that you have done, your results can appear in any of the following sort orders:

  • Sorted by relevance (i.e. the best match to your search)
  • Sorted alphabetically (i.e. in A-Z order of title with numbers first)
  • Sorted by distance (only if you have done a full postcode search)
  • Sorted by user rating (i.e. results that have been given the highest rating by other users first)
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